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Customer Feedback Research for Construction and Fenestration Companies

Customer Feedback Research for Construction and Fenestration Companies
Customer feedback research is increasingly important in 2025, especially in the construction and fenestration sectors, where buyer expectations have shifted rapidly. At Insight Data, we support suppliers, manufacturers, and trade companies with tailored market research to help you understand exactly what your customers think, and how to act on it. Our in-house research team works closely with clients on bespoke projects to gather insights, uncover trends, and provide actionable feedback. We can carry out:

  • Customer satisfaction and retention surveys
  • Independent brand and reputation analysis
  • Pre-launch product testing and validation
  • Competitor benchmarking and positioning studies
  • Trend and buyer behaviour analysis

All research is conducted in-house using telephone interviews and online panels, ensuring accuracy and consistency. It’s fully integrated with our Salestracker CRM and marketing tools, helping you build more effective campaigns using real customer data.

Insight Data is a recognised member of the Data & Marketing Association, with strict data compliance and GDPR standards across every project.
Insight Data research team conducting telephone interviews for customer surveys

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If you want to measure customer satisfaction, test new ideas or explore market opportunities, our expert research team is ready to help. Contact us today:



 

Published

May 19, 2011

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Insight Data have helped us to grow our business significantly and shown us the best way to use our time and resources to make sure we’re targeting the right audience to get the results

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Manual worker assembling PVC doors and windows
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For over 10 years, we’ve relied on Insight Data. It’s the only genuinely dedicated database for our sector. We’ve tried other options, but Insight Data is the best. There’s nothing else that gives you the depth of information – sectors, products, contact information, credit rating – it’s got everything we need

Epwin – Gerald Allen – Head of Marketing

TuffX
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Insight Data’s platform is easy to navigate, offers the most comprehensive information, provides excellent support, and has helped us increase our customer base by 50%.

TuffX. Andy Hayes – Sales Manager

Texecom team
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Insight Data were extremely professional and helpful along every step of the process. The results we received were better than anything we could have expected with numerous new customers coming on board.

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Dekko
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We needed a CRM package that was geared to our industry and was easy to use. There are a lot of companies out there but Insight Data’s Salestracker seemed to offer everything we needed.

Dekko Window Systems Limited

Milwood Group
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We were hugely impressed with Insight’s professionalism and comprehensive industry knowledge. Whether it was their telesales team, copywriters or graphic designers, we were safe in the knowledge that they understood what we do, who we want to target and what our products can offer them. We are delighted with what has been achieved so far and we look forward to working further with Insight Data moving forward.

Mark Wood, Managing Director of The Milwood Group

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