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Is it time to invest in Customer Research?

How well do you know your customers? Do you know where they spend their time online, their average annual income or revenue, and their biggest problems relevant to your solution?

Did you know 46% of 20,000 consumers surveyed across 20 countries distanced themselves from a brand because they were receiving “irrelevant content messages”. That’s a lot of lost customers simply because a company didn’t do its research properly.

The only way to truly understand your customer is through ongoing research. Unfortunately, this is time consuming and not scalable if you are wanting to collect data from lots of people.

So how can Insight Data help?

With one of the most respected market research teams in the building and construction industry, Insight Data are always pleased to assist in any bespoke research projects or any specific requirements you may have that is not covered in one of our regular databases.

Our research team and data analysts work on behalf of clients on a wide range of projects including;

  • Customer satisfaction surveys
  • Reputation analysis – market review of your business and products
  • Specific research into products or markets
  • New product pre-launch research
  • Trend and data analysis

To arrange a bespoke research project for your company, contact Insight Data on 01934 808293 or via email hello@insightdata.co.uk

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Origin
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Insight Data have helped us to grow our business significantly and shown us the best way to use our time and resources to make sure we’re targeting the right audience to get the results

Origin – Victoria Brocklesby – COO

Manual worker assembling PVC doors and windows
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For over 10 years, we’ve relied on Insight Data. It’s the only genuinely dedicated database for our sector. We’ve tried other options, but Insight Data is the best. There’s nothing else that gives you the depth of information – sectors, products, contact information, credit rating – it’s got everything we need

Epwin – Gerald Allen – Head of Marketing

TuffX
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Insight Data’s platform is easy to navigate, offers the most comprehensive information, provides excellent support, and has helped us increase our customer base by 50%.

TuffX. Andy Hayes – Sales Manager

Texecom team
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Insight Data were extremely professional and helpful along every step of the process. The results we received were better than anything we could have expected with numerous new customers coming on board.

Texecom

Dekko
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We needed a CRM package that was geared to our industry and was easy to use. There are a lot of companies out there but Insight Data’s Salestracker seemed to offer everything we needed.

Dekko Window Systems Limited

Milwood Group
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We were hugely impressed with Insight’s professionalism and comprehensive industry knowledge. Whether it was their telesales team, copywriters or graphic designers, we were safe in the knowledge that they understood what we do, who we want to target and what our products can offer them. We are delighted with what has been achieved so far and we look forward to working further with Insight Data moving forward.

Mark Wood, Managing Director of The Milwood Group